Frequently asked questions

Whether you’re just beginning your research about retirement lifestyles, or you’ve been looking into this for a while now, you’re sure to have a few questions. Below are some of the most frequently asked questions we get about Independent Retirement Living in general and Andover Terrace Retirement in particular. If you don’t find what you’re looking for, don’t hesitate to contact us — we’re here to make your life easier in any way we can.

  • Andover Terrace is an independent and assisted living residence for self-directed living, providing rental accommodation with services and amenities for seniors who can live independently with minimal to moderate support.

    Long-term care facilities (such as homes for the aged and nursing homes) are designed for people who require the availability of 24-hour nursing care and supervision, sometimes within a secure setting.

  • Andover Terrace chefs use the freshest, highest quality ingredients around. We pride ourselves on our high standard of quality cooking, prepared from basic ingredients. This is your home, and you deserve the best.

  • Andover Terrace offers a wide variety of activities and our objective is to provide life-inspiring activities and events that will benefit our residents in every aspect of living. Coordinating opportunities for residents to discover purpose and passion through participating and volunteering, enriching their lives as well as those they serve.

  • Please contact us for the latest pricing and availability information

  • Andover Terrace is pleased to provide a state-of-the-art wireless emergency response system. Should you require assistance during a medical emergency, our staff can respond immediately and dispatch the appropriate help you need 24/7.

  • Andover Terrace encourages residents to make their living space their own. Feel free to bring all the comforts, furnishings and décor of your current home to Andover Terrace.

  • Our community welcomes furry friends, including those that bark and purr. For complete details, please contact our Sales Manager.

  • The Short Stay Program is a trial stay option that may be suitable for older adults and families who wish to learn more about retirement living and how seniors engage with these environments, including living arrangements, dining options and activities. We also provide respite/convalescent stays. For more information, please contact our Sales Manager.

  • Meals

    • Three home-cooked meals daily
    • Continental breakfast daily
    • Snacks & refreshments offered in the Great Room and Fireside Lounge

    Common Areas

    • Libraries and reading room
    • Wellness and exercise rooms
    • Landscaped gardens with pergola, patios and fountains
    • Theatre, multi-purpose activity and games rooms

    Suites

    • Ensuite bathrooms with walk-in shower
    • Kitchenettes with sink, and fridge
    • Pre-wired for phone, cable, internet and individual thermostat. Some suites can accommodate a stacking washer and dryer.
    • Fire alarm, sprinkler system and smoke detectors

    Comfort and Convenience

    • Secure, underground parking
    • Complimentary laundry facilities
    • Smoke free environment, air conditioned common areas
    • Daily safety checks, weekly housekeeping and linen services
    • 24-hour staffing and emergency response

    Recreational Programs, Activities and Services

    • Daily social, cultural, educational and recreational activities
    • Exercise, fitness and wellness programs
    • Creative pursuits (arts and crafts, knitting, painting and drawing)
    • Worship services

    Utilities

    • Hydro, gas, water and basic cable

“It is so appreciated that someone took the time to bring our mom coffee and help coax her awake! Please know how grateful and thankful my mom and brothers and I are to the exceptionally kind team at Andover! It is so comforting to know our mom is safe and well cared for by people who go above and beyond! Thank you Andover!

–Family Member of Andover Terrace Resident

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